Terms of Service

Last updated: 24 February 2026

1. Acceptance of Terms

By accessing or using the WorkClear API and services (“Services”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our Services.

2. Description of Services

WorkClear provides an API for verifying Australian contractor licences against publicly available government registers. The Services are provided “as is” and we make no guarantees about data accuracy, completeness, or availability.

3. Data Sources and Accuracy

  • Data is sourced from official government registers (QBCC, NSW Fair Trading, VBA)
  • We update data regularly but cannot guarantee real-time accuracy
  • For critical decisions, we recommend verifying directly with the relevant authority
  • We are not liable for decisions made based on our data

4. Acceptable Use

You agree NOT to:

  • Use the API to harass, discriminate against, or harm individuals
  • Attempt to reverse-engineer, extract, or bulk-download our database
  • Share or resell API access without authorization
  • Exceed your rate limits or circumvent usage restrictions
  • Use the Services for any unlawful purpose

5. API Keys and Security

  • You are responsible for keeping your API keys secure
  • Do not share API keys or embed them in client-side code
  • Report any unauthorized use immediately
  • We may revoke keys that are compromised or misused

6. Pricing and Payment

  • Free tier: unlimited web lookups with a free account, no credit card required
  • Paid tiers: billed monthly based on your selected plan
  • Overage charges apply if you exceed your plan's limits
  • Prices may change with 30 days notice

7. Service Level Agreement

  • Enterprise customers: 99.9% uptime SLA with service credits
  • Free and Pro tiers: best-effort availability, no SLA
  • Scheduled maintenance will be announced in advance when possible

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKCLEAR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Termination

We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms. You may cancel your account at any time through your dashboard or by contacting support.

10. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes shall be resolved in the courts of Queensland.

11. Contact

For questions about these Terms, contact us at: our contact page