Privacy Policy

Overview

WorkClear (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our contractor licence verification API and website.

Information We Collect

API Usage

• We log API requests for rate limiting and abuse prevention
• We do NOT store the specific licence numbers you query
• We do NOT build profiles of your verification activities

Account Information

• Email address (for account and billing communications)
• Company name (optional, for enterprise customers)
• Payment information (processed securely by Stripe)

Data Sources

The licence data provided through our API is sourced from publicly available government registers:

• Queensland Building and Construction Commission (QBCC)
• NSW Fair Trading
• Victorian Building Authority (VBA)

This data is already publicly available. We simply provide convenient API access to it.

Data Security

• All API traffic is encrypted using TLS 1.3 (256-bit SSL)
• Our infrastructure is hosted in Australia (Sydney region)
• We follow industry best practices for data security
• API keys are stored securely using industry-standard encryption

Data Retention

We retain API usage logs for up to 90 days for debugging and abuse prevention. Account information is retained while your account is active and for a reasonable period thereafter for legal and business purposes.

Your Rights

Under Australian Privacy Principles (APPs), you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications

Contact Us

For privacy-related inquiries, please contact us at: our contact page